Guided Notes

Training, Super Users & Adoption

Role-based curricula, credentialed trainers, super users, e-learning and playgrounds, proficiency assessment, personalization labs and change management.

Role-based training

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Users learn the workflows for their job, not every feature: • Curricula by role: ED physician, inpatient RN, ambulatory MA, scheduler, coder, pharmacist… • Mix of instructor-led classes, e-learning, and practice in a training ('playground') environment with realistic patients. • Timing: as close to go-live as possible (2–6 weeks before) so skills aren't forgotten. • Required completion before system access is granted.