Guided Notes

Capstone: An EHR Optimization Project

Bring it all together — choose a real workflow problem, analyze data, design the future state and build specs, write test scripts, plan training and go-live, and present results.

The capstone brief

Slide 1 / 5

You are a new ambulatory EHR analyst. The primary care service line asks you to improve one of these: • Referral completion (only 70% of referrals result in a specialist visit). • Portal message overload (providers spend 1.5 hours/day on messages). • Diabetes care gaps (A1c and eye exams below target). • Clinic no-show rate (18%). You'll deliver a complete project package as if presenting to the governance committee.

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