Guided Notes

Workflow & Process Modeling

Process mapping notations (flowcharts, swimlanes, BPMN), value stream mapping, identifying waste and failure modes (FMEA), and simulating workflow changes.

Why model workflows

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Informatics changes how work flows between people and systems. Models help to: • make the current process visible and shared, • find delays, rework and safety risks, • design and communicate the future state, • define requirements and test scenarios, • train users.

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