Guided Notes

Human Factors & Usability

Human factors engineering, usability principles and heuristics, user-centered design, usability testing methods and the System Usability Scale (SUS).

Human factors engineering

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Human factors engineering designs systems to fit human capabilities and limitations (perception, memory, attention, physical ergonomics). In healthcare it's applied to devices, EHR screens, alarms, medication labels and workflows. Principle: if many people make the same error, the design is the problem.