Guided Notes

Healthcare Metrics 101

Rates, proportions and per-1,000 measures, length of stay, readmissions, utilization (visits per 1,000), cost (PMPM), mortality, wait times and patient experience.

Counts, rates and proportions

Slide 1 / 5

• Count: 120 readmissions — meaningless without context. • Proportion/percentage: 120 readmissions ÷ 1,000 discharges = 12%. • Rate per population: 85 ER visits per 1,000 members per year. • Every rate has a numerator and a denominator — always state both. • Compare like with like: same time period, same population definition.