Guided Notes

Designing Healthcare Dashboards

Operational vs strategic dashboards, choosing KPIs, layout, drill-downs, refresh and data latency, user testing, adoption and maintaining dashboards over time.

Know the dashboard type

Slide 1 / 5
TypeAudienceRefreshExample
OperationalCharge nurses, ED managersReal-time to hourlyED census, waiting patients, bed availability
TacticalDepartment leadersDaily/weeklyLOS, discharge-before-noon, staffing ratios
StrategicExecutives, boardMonthly/quarterlyQuality scorecard, financial KPIs, trends vs targets
AnalyticalAnalysts, improvement teamsAs neededDrill-down exploration
← DAX Measures for Healthcare KPIs