Refund & Cancellation Policy
Last updated: October 1, 2026
Which programs this covers
This policy applies to the Essential, Entry Level, and Mid-Level packages, which are paid for online at the time of enrollment. The Specialist package is free and has nothing to refund. Internship, CPT, OPT, and H-1B support packages are priced individually for each person, so their refund terms are agreed on directly with you as part of that conversation rather than through this general policy.
Refund eligibility
You're eligible for a full refund if both of the following are true:
- It has been 7 days or less since your payment was made, and
- You have not yet attended more than one live class session for the program.
Outside of that window — whether because more than 7 days have passed, or because you've attended a second class — the enrollment is non-refundable. This gives you a real chance to try a program before committing, while protecting the seat you're holding once you've meaningfully started it.
How to request a refund
Contact us through our Get in Touch page and let us know you'd like a refund, which program it's for, and the email address you enrolled with. Our team reviews each request against the eligibility conditions above and processes approved refunds back to your original payment method. Refunds typically take 5–10 business days to appear on your statement once processed, which is standard for card refunds and outside of our control.
Cancelling before a program starts
If you need to cancel before your program's first class, the same eligibility window above applies — reach out as soon as you know, and we'll process it the same way.